Our Collection and Use of Your Personally Identifiable Information
In general, SRF collects and uses information about you to deliver subscription benefits (e.g., the SRF eNewsletter), to deliver services (e.g., to pray for you or your loved ones), to better allow you to share your experiences (e.g., “share your story”), and also to keep you informed of SRF programs. We store that information subject to the terms herein. Except as described herein, we do not sell, rent or otherwise share or disclose your private, personally identifiable information to third parties.
SRF specifically collects information from you at several different points, including but not limited to the following: Information you provide to us, correspondence you may send us, your IP address and your last URL requested, and we set cookies on your hard drive that gather limited amounts of data.
We do not knowingly attempt to solicit or receive any information from children under 13 years of age.
Children under 13 wishing to submit personal information to the site are advised to have their parents submit any requests using the parents' own personal data.
Information You Provide to Us
SRF primarily collects information where you specifically share it with us on the Website.
YOGANANDA-SRF.ORG collects information from users only on a voluntary basis in the following categories: name, mailing address, telephone number, and e-mail address. SRF never discloses the information except as provided herein. Information is provided voluntarily by users and is used by SRF only to the extent necessary to deliver items ordered from SRF, to subscribe to SRF publications, to subscribe to summaries of current SRF news stories, to submit information regarding news or events, or to provide feedback regarding the site. The information collected is used strictly to facilitate users' requests or to respond to a query. We regard this information as confidential and do not use it for any other purpose, sell it to other parties, or disclose it to any third party (except to third-party delivery services as necessary to effectuate delivery of the goods as requested by the user).
If you correspond with SRF via e-mail, the postal service, or other form of communication, we may retain such correspondence and the information contained therein and use it to respond to your inquiry and/or share SRF news or other SRF-related information with you. E-mail and postal address information is never sold, given, or otherwise shared or disclosed to third parties except as set forth herein. If you do not wish to receive such notifications, you may express your preference to not be so contacted by sending a letter, calling or e-mailing SRF offices at the contact information below informing us of your preference.
URL and IP Address
Like many other websites, we collect information about our users’ utilization and navigation of the Website. This information helps us to design the Website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer the Website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes.
Restrictions on Disclosing Information to Third Parties
SRF may disclose all of the information (described above) that we collect, as stated above and in accordance with the terms set forth in this section. We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize the disclosure; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf, such as our provider of e-commerce services, Mountain Media, Inc., and our credit card processor Authorize.net; or (4) to address emergencies or acts of God. SRF may also gather aggregated data about visitors to the Website and disclose the results of such aggregated (but not personally identifiable) information to our service providers or other third parties for administration of the Website.
Our Security Measures to Protect Information
To help protect the privacy of data and personally identifiable information you transmit through use of the Website, SRF maintains physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to those SRF staff members who need to know that information to provide benefits or services to you. In addition, we train all our staff members about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce the privacy responsibilities of our staff.
When you sign up for a bookstore account or make a purchase, the Website gathers credit card information using Secure Sockets Layer (SSL) software, which encrypts information you input and transmit. We reveal only the last four digits of credit card numbers when confirming an order, but we do transmit the entire card number, using SSL, to our credit card processor and the appropriate credit card company. You may choose to have SRF store your credit card information to make subsequent transactions easier. If you choose this option, your credit card information will be encrypted and stored on the secure servers by the hosting company Mountain Media. This vendor is certified by external agencies to be PCI compliant.
Inapplicability of Privacy Policies of Any Linked Sites or Other Third Parties
Your Access to and Updating of Personal Information
Reasonable access to personally identifiable information will be provided promptly, at no cost to visitors to the Website, in response to a request sent to the contact information provided below. If SRF cannot provide access within that time frame, we will provide the requesting party a date when the information will be provided. If for some reason it is not possible to comply with the request, SRF will provide an explanation as to why it is impossible.
Email address: firstname.lastname@example.org
Physical Address: 3880 San Rafael Ave, Los Angeles, 90065
Attn: Website Content Manager
Telephone: (323) 225-2471